"I went up there to Thunderstone's headquarters in Cleveland, Ohio to participate in a Webinator training program two years ago. I had already been using the product for six years. During this whole time I think that the Thunderstone Software team has always been very responsive. I don't know of any other comparable product that brings full-text customized search to non-profits at a reasonable price. We wholeheartedly support Thunderstone and would recommend the Webinator search platform highly."