Implementing new technology into a workplace can be a challenging process. To help you achieve a successful outcome in your project we created our Head Start Program. This program has been designed to remove many of the headaches typically associated with IT projects.
The first step is a conversation about your project so we can understand your goals, timeline, budget and any other factors. We can then assess which of our solutions is best suited for you, or if a completely different approach would work.
The second step in the process is a demonstration. Whenever possible we use your data, so you are familiar with the data and can assess the results properly. Depending on the complexity of your project, the demonstration may be a complete ready to deploy solution or a proof of concept showing our unique abilities to meet your core needs. This free demonstration ensures we understand your requirements, and offers you a chance to see that the search behaves as you expect.
When you decide on a Thunderstone solution, the third step is the actual deployment of the solution. Our team will be ready to support you as needed during the deployment to make certain the implementation goes smoothly.
Once the solution is in production, our team is still there to support you. If you have any questions, our team of experts is ready to answer. In addition we will stay in contact with you to confirm that your needs are still being met, and resolve any concerns as they arise.
All of our products come with a 30-day money back guarantee, and our custom solutions are guaranteed to meet the specifications agreed to.
To learn more about how you can unlock the information you already have, or if you have any other questions about search, give our knowledgeable staff a call at +1 216-820-2200 or contact us online.