Console Menu

To use the console menu you need to attach a keyboard and VGA monitor to the standard ports on the rear of the Parametric Search Appliance. Or, for VM products, use your hypervisor's console viewer. For Gen4 appliances, you may also enable ssh access to the appliance and access the menu that way, see the Emergency access sub-menu below.

You will see the following menu (not all options are available on all systems):

Thunderstone Search Appliance Summary on YYYY-MM-DD HH:MM:SS
Thunderstone phone: 216-820-2200  or  https://www.thunderstone.com
Serial number     : xxxxxxx
Net 1 (enp0s3)    : x.x.x.x/xx UP  xxMb/s,xDX,Link:xx  MACaddress
                  : x:x:x:x:x:x:x:x/xx Scope:xxx
Index Admin Page  : https://x.x.x.x/texis/dowalk/
System Admin Page : https://x.x.x.x:999
iLO Admin Page    : https://x.x.x.x
iLO defaults      : Login: Administrator  Password: --On Chassis Label--

    Thunderstone Appliance Setup and Information
   T) Thunderstone information
   N) Network and system information
   S) Setup network            W) set console passWord
   C) Custom routes            P) change web admin Password
   R) Reboot system            D) shutDown system
   I) dIagnostics              H) Help
   E) Emergency access         Q) Quit
   F) drop Firewall/NAT (Allow all network access)
   A) drop Admin restrictions (HTTPS,IP,Cipher requirements)
Enter your choice:

Choose an item by entering the letter on the left of the item.

• T) Thunderstone information will display information about the Parametric Search Appliance software version, license information.

• N) Network and system information will display information about the network and firewall settings.

• S) Setup network

  On Gen4 appliances, you will be presented with a full screen interactive app for configuring network interfaces and routes. On Gen3 and earlier appliances, it will prompt for network info as below and change settings accordingly. Pressing ctrl-C for any prompt will abandon changes and return to the menu.

  • Network port: If the appliance has more than one ethernet port it will ask which one you want to configure.

  • Use DHCP?(y/n): Enter "y" to get IP information via DHCP, if available, and not ask further questions. Enter "n" to specify the IP information manually.

  • IP address: Enter the IP address in dotted-decimal form: nnn.nnn.nnn.nnn

  • Net Mask: Enter the IP netmask in dotted-decimal form: nnn.nnn.nnn.nnn

  • Gateway IP: Enter the network gateway IP address in dotted-decimal form: nnn.nnn.nnn.nnn

  • Nameserver 1 IP: Enter the IP of the primary nameserver in dotted-decimal form: nnn.nnn.nnn.nnn

  • Nameserver 2 IP: Leave blank for no secondary nameserver. Or enter the IP of the secondary nameserver in dotted-decimal form: nnn.nnn.nnn.nnn

  • DNS Domain: Enter the domain to use on unqualified host names, such as "mydomain.com". Or leave blank to prevent unqualified names from resolving.

  • Host name: Enter the host name of the Parametric Search Appliance. Ideally this will match whatever your DNS has for the assigned IP. At the very least it should be a fully qualified name such as "app.mydomain.com" so that email notifications etc. can work. It should never be a single word like "mysearch" as that can delay the boot process.

• C) Custom routes lets you add custom IP routes to access networks that aren't reachable using the standard IP and gateway configuration. This is almost never used as a proper gateway setting will usually take care of routing for you. On Gen4 appliances, you will be presented with a full screen interactive app for configuring network interfaces and routes.

• W) set console passWord sets a password to use to get access to the console menu. This is separate from the password for access to the web interface. Once you set this password you will have to enter it to access the console menu. Entering an empty password will clear the password so that none is required.

• P) change web admin Password changes the password for web interface user "admin". This is separate from the console password. This is mainly for use if the admin password is forgotten. When you know the admin password you can change it from within the web interface.

• R) Reboot system will stop and restart the Parametric Search Appliance.

• D) shutDown system will cleanly stop and power down the Parametric Search Appliance.

• I) dIagnostics will enter a sub-menu of network diagnostics as follows:

Thunderstone Appliance Diagnostics | YYYY-MM-DD HH:MM:SS
   P) Ping
   T) Traceroute
   L) Lookup hostname
   F) Fetch a URL
   S) System view
   R) RAID info
   C) Start support connection...
   K) Stop support connection
   I) View support connection status
   O) View support connection log
   A) enAble ssh login
   D) List free disks
   A) Add all free disks for data use
   V) Remove data disk...
   M) Main menu
Enter your choice:

• Menu items:

  • P) Ping will request a hostname or IP and send icmp packets to that host. It will run continuously until you press ctrl-C.

  • T) Traceroute will request a hostname or IP and trace the network route to that host.

  • L) Lookup hostname will request a hostname and, optionally, a name server IP and will lookup the IP for the given hostname on the configured, or given, DNS server.

  • F) Fetch a URL will request a URL and attempt to fetch that URL. It will print out all of the received HTTP/HTTPS headers but not the content.

  • S) System view will give a self-updating view of the running system showing actively running processes, CPU and memory utilization. Press q to quit.

  • R) RAID info will display the status of the RAID disk array.

  • C) Start support connection... starts a support connection as described in 3.3.

  • K) Stop support connection stops a support connection as described in 3.3.

  • I) View support connection status shows the status of a support connection as described in 3.3.

  • O) View support connection log shows the log of a support connection as described in 3.3.

  • A) enAble ssh login / disAble ssh login On appliances prior to Gen4, will enable ssh connections into the appliance. When ssh login is enabled this option will change to "disAble ssh login". Note that ssh login is only for Thunderstone technical support in the case of emergency if the normal interfaces are not working. It is rarely, if ever used. On Gen4 appliances, see the Emergency access sub-menu described below.

  • D) List free disks This will list any disk devices connected to the system that have not been allocated for use. This feature is only on Gen4 appliances.

  • A) Add all free disks for data use This will erase and format all free disks (as listed above) for use as profile storage. This feature is only on Gen4 appliances.

  • V) Remove data disk... This will allow you to selectively release a profile data disk that doesn't have any profiles so that it may be removed from the system. This feature is only on Gen4 appliances.

  • M) Main menu will return to the main menu.

• H) Help will show a short help message.

• F) drop Firewall/NAT (Allow all network access) will drop all firewall and NAT rules that you may have setup using the Webmin web interface. It will also permanently delete the firewall and NAT configs so they will not come back on upon boot. This is most useful when you've accidentally created a firewall configuration that locks you out of the admin interface. On Gen4 appliances, this item is on the Emergency access sub-menu (see below).

• A) drop Admin restrictions (HTTPS,IP,Cipher requirements) will remove all system-wide settings that restrict the web admin interface. This is useful if you've accidentally created a config that locks you out of the admin interface. This is permanent. Any desired restrictions will have to be re-added from the web interface. On Gen4 appliances, this item is on the Emergency access sub-menu (see below).

• E) Emergency access will open a sub-menu as follows: (only on Gen4 appliances)

Thunderstone Emergency Access | YYYY-MM-DD HH:MM:SS    
   F) drop Firewall/NAT (Allow all network access)
   A) drop Admin restrictions (HTTPS,IP,Cipher requirements)
   B) disaBle remote ssh login
   L) View L)ocked SSH logins
   M) Main menu
Enter your choice:

• Menu items:

  • F) drop Firewall/NAT (Allow all network access) as described above.

  • A) drop Admin restrictions (HTTPS,IP,Cipher requirements) as described above.

  • B) enaBle remote ssh login will toggle the ability to access the appliance console menu via ssh. Default is disabled. With this enabled, you may ssh to the appliance and login as admin with the same password as for the web UI. After successful login, you will be presented this console menu. After 3 failed attempts the attempting IP will be blocked for 15 minutes. See View Locked SSH logins below to unlock manually sooner.

  • L) View L)ocked SSH logins will let you view ssh sessions locked due to too many failed login attempts. If there are locked sessions you will be presented with the option to clear the lock(s).

  • M) Main menu will return to the main menu.

• Q) Quit will end the menu session and log you out. This will only show when logged into the console menu via ssh on Gen4 appliances.