Webinator technical support is handled by a web message board.
Anyone may browse and search the message board. You must sign up to post messages however: click on "Login to post", and from there you will be able to sign up. Once you are signed up you may post questions and comments. You may also subscribe to periodic email notifications of new postings.
Visit the Thunderstone Tech Support Message Board for technical support.
"We took a look at the Google Appliance. It was brand new at the time. And the reason we didn't go with the Google Appliance was we had no control over it. No flexibility. No ability to customize. Basically it was a 'locked box' sitting in our office, you know? And that's really not the way we wanted to go about it."